Watertown CT Roofing, Watertown Home Remodeling Contractor

Fantastic service!

Fantastic service! Brandon and his team were responsive and provided high quality workmanship. I will definitely be using their services again.

- Randall B

Job well done and we feel healthier in our home.

The roof was done in a day including clean up of fallen materials. The original roofing and plywood was brought up to code and replaced where necessary. It looks great. Job well done and we feel healthier in our home. No more mold and moss growth.

- Karen N

Very impressed!!!

Looked him up online and saw what great reviews Artisan had so I called them. Very impressed!!! Came out to do the job when they said they would, they were reasonable and worked with us. Worked hard and finished the job in a timely manner with good quality work and a very nice crew. Would highly recommend this great small business!!!

- Ana H

They were prompt, courteous, efficient

Brandon and his crew replaced my roof. They were prompt, courteous, efficient....and produced quality work. I would highly recommend them and will be sure to use them again for any future projects.

- Dianne D

-Their work was done very quickly and with good quality.

Artisan from the start was very professional, responsive and on time from when we asked for a quote. Brandon, Fred and their team were always very friendly and seemed to really take customer service to heart. They always showed up when they said they would, which is very important when you are balancing kids and work. Their work was done very quickly and with good quality. I would recommend them for any project.

- Brian J

The work was done in a timely manner and was exceptional.

Professional and courteous. The work was done in a timely manner and was exceptional. There were a few hurdles that popped up along the way and they were handled in stride. The end result was incredible and I would highly recommend Artisan to anyone who needs some remodeling.

- Keith B

Our new deck looks great

We had our deck remodeled by Artisan. The owner, Brandon was very knowledgeable and was easy to communicate with, as was the Project Manager, Fred. To be fair we did have some issues during this project. However, the customer service was excellent. They showed that customer satisfaction is a priority. Brandon and Fred made it clear that long term customer retention was important to them. Most of the issues were "attention to detail" type things. As these issues were brought to Brandon/Fred's attention they were corrected. Overall our new deck looks great and we are happy with it.

- John W

Knowledgeable and very professional

Brandon was exceptionally knowledgeable and very professional. I would highly recommend Artisan Building and Remodeling.

- Debra P

The roof was replaced in only 2 days and looks amazing!!

I noticed shingles missing after a severe wind storm. Brandon came out the next day to assess the damage. The roof needed to be replaced. Brandon came out with the insurance agent and helped expedite the process! The roof was replaced in only 2 days and looks amazing!! The roofing team we’re experienced and I will be calling Artisan Building again for my bathroom remodel.

- Kwaku A

Very courteous and respectful to my needs.

Brendan & Fred seemed very knowledgeable about their product , crew and time on my contract.I will hire them again, 5 star rating . Very courteous and respectful to my needs.

- Mark B

Professionalism, Punctuality, Quality, Responsiveness

I hired Artisan Building & Remodeling LLC in 7/2020 to replace my roof and rotted wood around the exterior of my home. The work done was a quality job and it definitely adds curb appeal to my home. The roof replacement took about a day and half. The work to replace all the wood around my home took 2 and half days. Both time frames were in line with the estimate given for the jobs. All of the people within the company were friendly and professional. They respected my home and property by doing simple things like moving potted plants that may have been damaged during the roof removal. Fred and the workers were responsive to my requests and questions; there was no need for me to repeat myself for anything. The clean up after the job was great, I found a few nails but that was minor considering the job. The only area I think is an opportunity for growth and the reason I gave 4-4.5 stars is related two occurrences of missed communication. Once was when the roofing material was delivered, I do not recall an estimated date being provided at the point of purchase and I didn't receive a call the week of delivery. The second time was when the date for the the second portion of the work was changed. I understand other factors like COVID-19, a heat wave and damage/power outages due to a tropical storm were occurring; however, a simple call to give a heads up would have solidified a 5 star rating from me. Other than these 2 times, communication was not a problem. Overall I'm satisfied with the job performed.

- Chris S

Would definitely go with Artisan again.

Had roof and gutters replaced. Brandon and Fred were professional and courteous from start to finish. Roofing crew showed up on time and completed job on schedule - nice job. Would definitely go with Artisan again.

- Martin C

Punctuality, Quality

Very impressed with the quality of work performed by Brandon's team. His crew work hard and are very skilled, no matter the obstacle encountered they were able to overcome. Definitely recommend this company!

- Andy J

Always an excellent experience.

I’ve been doing with this company since they started. Always an excellent experience. Quality work professional reasonable price My definite go to for any work I need done! Thank you Brandon and your excellent team !!!!!!

- Helen S

The roofing crew was very efficient in their work.

Artisan Building & Remodeling was an excellent choice for replacing my wind-damaged shingles. Of the various roofing companies that came out to give estimates, Brandon was the only one who insisted I let him speak to my insurance company on my behalf. He was even present when the insurance inspector came out to look at my roof. I feel I would not have succeeded on my own in negotiating anything with my insurance company. The roofing crew was very efficient in their work. Everyone on the team had a job to do, no time was wasted. Brandon was always thorough with his communications, whether it be by phone, email or text. He was always prompt – more prompt than the insurance inspector. I’m very satisfied with and highly recommend Artisan Building & Remodeling!

- Virgiva WS

AB&R did a great job on our roof and kitchen!

- Samantha H

Professionalism, Punctuality, Quality, Responsiveness

We had a big job remodeling our house from top to bottom, including a wraparound deck. Brandon and his crew worked hard and finished the job in a timely manner. A job this large always has its hiccups, but Brandon was responsive to our feedback, and we are very happy with the results. We recommend Artisan Building & Remodeling for any job, big or small.

- William I

Great people

Loved this place. Great people

- Eamonn R

I found Fred and Brandon to be very professional.

I found Fred and Brandon to be very professional. There crew workers gave there all while performing quality work. I would highly recommend Artisan.

- Terry W

Highly recommended.

Artisan completed a vinyl siding job. Everyone from owner to installers were professional, friendly and knew their stuff. Very fair price for work which turned out beyond expectations. Highly recommended.

- James P