Our Reviews
Artisan Building and Remodeling LLC
230 Deming Road, Berlin
4.7 283 reviews
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Hipolito Nunez
★★★★★
5 months ago
I had a great experience working with Artisan. I needed to replace my roof quickly and they were extremely accommodating. I initially worked with Alex, he’s very knowledgeable, attentive and answered all my questions in a timely matter. … More I was mostly impressed by how organized and respectful the roofing team was. They showed up on time, took extra measures to ensure my home was protected during the install and did an outstanding job cleaning up after. The roof looks absolutely stunning and I couldn’t be happier with my choice.
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Ronald Yering
★★★★★
5 months ago
Artisan building and remodeling did an amazing job on my roof. From the initial contact to the completion of the project went extremely well. The product I chose was an excellent match color wise with my siding. The job was completed in … More a day with no problems. It couldn't have gone any better and I highly recommend Artisan Building and Remodeling for your Remodeling needs. Thanks again Artisan.
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Robert Beinstein
★★★★★
2 weeks ago
Dan came by on a cold call following a storm. We'd already had a plethora of "roofers" stop by, each with a different sell. Dan was different enough to warrant a follow-up appointment. He did a very careful inspection … More on the roof, and pointed out damage we hadn't noticed. He worked with our insurer on documentation and made the process pretty painless for us. After the sale (when the troubles can typically start), Artisan's office staff kept us informed at every step and let us know what would happen when. And, then it actually did! On the install date, the crew arrived on time and wasted no time. Full roof strip-out, wood inspection, and new roof install in one full day. Super well done, by polite and neat workers who seldom stopped moving. And to close this all out, they left our yard fully cleaned up, with little evidence that they'd ever been there.Overall, 100% satisfied! Highly recommend these guys.
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Anna Lavigne
★★★★★
a month ago
We had a great experience from start to finish. Kyle Burgess guided us and attended to all the details needed to get the roof replaced. He was always available for any questions we had and responded promptly. The actual work was done … More in a very timely fashion and looks fantastic! We will be using Artisan for our future siding needs as well and recommend them highly. Thank you guys at Artisan for a great job done!
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Jamie Cunningham
★★★★★
3 weeks ago
To : Artisan Building and Remodeling LLC - The new siding installed on our house by Artisan Building looks amazing! We are extremely pleased! The crew headed by Max were super! They attended to every detail and it came out better than … More we expected ! And that is on top of the roofing crew from Artisan who also did a superb job! And that is on top of the tree crew Artisan got for us that got rid of the debris field that our back yard was after the microburst storm invaded our neighborhood. My wife and I couldn’t be happier! We feel like we have been made whole again. And one last BIG thank you goes to your agent Kyle Burgess who did a great job of walking us through the entire process and represented us really well with our insurance company. Thank you, thank you!!
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Karen
★★★★★
a month ago
We hired Artisan to replace the cedar shingles on our 1850 home. There are always surprises when repairing an old house but Artisan handled each issues expertly and our old girl looks beautiful once again..We also hired Artisan, on the … More behalf of an elderly parent, to replace cedar shingles with vinyl siding as well as a new roof and gutters. They worked with us on everything from selecting color and type of material to where the materials were to be stored. The crews worked super hard and the quality of the work speaks for itself. Thank you to all at Artisan!
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Carmen Maysonet
★★★★★
3 months ago
I feel that reviews help potential customers trust a business and its products, and my hopes is that my review does exactly that when it comes to Artisan Building.Artisan and team have been amazing throughout the entire process which was … More giving our home a new hair due (new roof of course, see pictures), and new gutters a couple of weeks later (I don’t have pics of that).A huge shout out to Michael Rivera whom we started the whole process with. Michael was amazing and exceeded all our expectations; he was kind, courteous, and extremely knowledgeable and most importantly, never pushy. We were given a start date of June 1 and Artisan and team were there bright and early, starting and finishing the roof by that late afternoon.For reference, we chose the GAF Barkwood UHDZ (ultra high definition shingles) and couldn’t be more pleased. It looks beautiful and every time we drive up and see it we smile. A neighbor commented on how great it looks!!!The yard was left spotless once done… I would highly recommend doing business with Artisan.
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Mary Patricia Nardino
★★★★★
a month ago
Great team! Kyle B was super helpful during the sales process. Explained every step and was persistent in working with our insurance company. Kyle W and crew were great on the day of installation. Very efficient and did a nice job cleaning … More up afterwards. The roof looks really good too!
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Chad Mellen
★★★★★
a month ago
I hired Artisan to put a new roof on my house back in July and was very pleased with the results. Working with Dan was a breeze to get set up. Everything was explained well and in advance. Even though there was an issue where the supply … More company delivered the wrong shingles, Artisan went and got the correct ones the morning of the project. They made sure the job was still done on the day promised despite an issue not of their fault. I'm very happy with how everything was handled and of course the roof looks great.
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Pat Augeri
★★★★★
a month ago
We were very pleased with the workmanship of the company. They did an excellent job installing the roof and gutters and it was not an easy installation. Alex was outstanding in explaining the process and everything went as expected. … More If we called with any questions or issues, they were addressed promptly. All the staff is courteous and conscientious. Would recommend this company highly.
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Scott Valk
★★★★★
9 months ago
I like to thank Dan from artisan building and remodeling on how he guided me through my roof situation. He said I had wind damage to my roof and suggested I contact my insurance company. I contacted the insurance company they came out and … More agreed with the damage to my roof, and it turns out the insurance company covered the cost minus my deductible that made me very happy . In regards to the work crew, they were polite, courteous, and worked extremely hard, stripping and replacing the roof. They did a fantastic job with their workmanship and their cleanup.. if it wasn’t for Dan‘s guidance on contact in my insurance company, I would never have known that they would cover the cost on an old roof so my suggestion is to contact artisan building and roofing and listen to their sales representatives because they know what they’re talking about thanks again Dan and artisan for a very professional job .
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Kyle Muir
★★★★★
2 months ago
We had a great experience with Artisan building. We specifically worked with Kevin, and he was very professional and quick to respond to any questions we had. They completed our roof in a day and did a great job with cleanup. Would recommend … More to anyone looking to get a new roof.
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Scott Wilderman
★★★★★
a year ago
My wife and I could not be happier with the job. We spoke to a dozen contractors before settling on Artisan. We were concerned about all of our landscaping and didn’t want it to ruined during the roofing process. Artisan was great! … More Nothing was damaged and they were incredibly neat and organized. I am a meticulous person, and I could not find a single roofing nail in my yard after the project. I would not hesitate to hire them again. Thank you Artisan.
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Drew Putnam
★★★★★
8 months ago
Very good experience. Guided us through Insurance Claim process and were very helpful. The job was done in about 1/2 day. Very professional and job site was immaculate after they finished. Roof looks great! Overall a great experience. … More
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brenda houde
★★★★★
6 months ago
This is an amazing company to work with. They were very patient and helpful with the process of dealing with my insurance company. They assisted with documentation to support my claim. Unfortunately my insurance company was not easy to … More deal with and we had to go back and forth for several months. Artisan owner and staff were courteous professional and extremely helpful during the entire process. Also very trustworthy. In addition their work was also exceptional. I love our new roof. They worked quick while providing high quality work. They cleaned up and ensured there were no nails left behind as I have dogs so they paid extra attention when cleaning. All were very friendly and respectful of my home. I cannot say enough about the quality of this company.
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Neal Slobin
★★★★★
4 months ago
Very pleased with the new roof. Kyle and the work crew showed up on time. With the exception of their well deserved lunch, they worked continuously throughout the day until the roof was completed. The cleanup was great and they took … More care to ensure all debris and roofing nails were removed from the driveway, grass area and landscaping. No shortcuts were taken and they properly removed and reinstalled the siding around the dormers. A special thanks to Kevin G. In working with us on our roof shingle choice and dropping off multiple samples for us to choose.
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Luke McDermott Grandpre
★★★★★
4 months ago
We have hired Artisan Building & Remodeling twice now. The first time was for our detached garage roof. My dad had recommended them and I had met a sales representative, Joe Mastrostefano, at the Berlin Fair. Joe was very helpful and … More informative. The roof work was done within a couple hours.The next time I called Artisan was a couple weeks ago, when it was just our luck to find another leak in the house. I called Artisan and meet with sales representative, Alex Calkins. Initially, I wanted to fix only the part of the roof that was leaking, but Alex explained that would momentarily fix the problem and that it was a temporary fix, meaning that it would not last very long. I ended up getting the roof redone since their was other issues with it besides the leak and the roof was getting pretty old already. Alex was very cordial and informative. The roof work was done in one day.Artisan is good company to work with. They are honest and hard working. I highly recommend them.
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John Kennedy
★★★★★
4 months ago
Artisan just replaced our roof this week. From start to finish the process was easy. Alex worked with us to provide us options and our quote as well as following up with us when it was over. Josh and his team worked diligently and got … More the roof done in one day. Their clean up was meticulous. We also took advantage of the one year no-interest financing. Couldn’t be happier.
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sandra long
★★★★★
4 months ago
Would like to say thank you to amazing set of people. Especially Michael who I met just standing in my driveway. Being the skeptic that I am I gave him a hard time but to my surprise I got a top tier roof. Workers are efficient, professional … More and leave your property better than they found it. I would highly recommend doing business with Artisan.
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Kristen Sanborn
★★★★★
9 months ago
Enjoyed working with Alex. They were very patient when I needed to put off the job.. now that the job is complete we couldn't be happier. Nice 6 hour job done quick and efficiently. Thanks so much. New roof and gutters.
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Haley Gould
★★★★★
5 months ago
We had a great experience with Artisan at our home in New Britain, CT. Mike G was so helpful when he came to show us samples and help us choose the right materials. The crew replaced chimney flashing, gave us some new siding and gave us … More a beautiful new roof. With the guarantee and the quality of work, we are VERY happy customers.
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Pedro Simoes
★★★★★
a year ago
They did an awesome job. They did my siding, they ripped out all the old siding and repaired all the rotted wood and window trim. The guys worked fast and professional. Had great communication with all the people involved and the pricing … More was great. That’s why they are going to do my deck next.
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Maja Rzecinski
★★★★★
6 months ago
I recently got my roof replaced with Artisan and the entire process was easy and quick! They finished the project in one day and it looks beautiful! The office staff was friendly and the representative who came out was very knowledgeable. … More I definitely recommend this company and wound hire again!
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Thomas Nietupski
★★★★★
6 months ago
I had my roof done by Artisan and I want to leave a detailed review as it started off a bad experience but in the end it was a really good one.It started with their sales guy not getting the right details and the color choice feeling very … More limited. In the end I chose them for what I felt would be good service and warranty.Once they came to do the roof there were some details missing and the cost went considerably higher due to my house not having some plywood where it should have and I got surprised with a large bill.Here’s where things changed though….I got a call from their manager in the CT office. He shared more of the details with me, understood my concerns and frustration. He made sure to provide a level of service that made me feel like in the end I made the right choice.We covered every detail and he even helped out on the gutters that I had an issue with.I have been in sales all my life; and what matters most to me has always been to always be there for the customer. And there’s no better way to prove that than when things go bad. So I have to say again it went bad but they proved they step up and make it right.All in all I would choose them again and recommend you do to
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jeff a
★★★★★
8 months ago
I had a fantastic experience with Artisan Building and Remodeling. They are an incredible family owned business. Everyone I spoke with there was friendly and knowledgeable. They made it a breeze to get my new roof. Artisan took the time … More to sit down and make sure I was comfortable with everything and review all options The roof came out perfect. The clean up was so thorough that I didn’t find even a single nail or shingle piece left behind for me to clean up. Justin was my salesmen and he knew everything top to bottom for the process. Artisan Building and Remodeling worked with me every step of the way to make sure I was informed. I’m already looking for my next project around the house to hire them for. You won’t find another company as good as them. Again they are family owned business! You will truly feel like a valued customer which in today’s day isn’t common.
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Monique Smith
★★★★☆
8 months ago
It was a great experience having our roof replaced with Kyle from Artisan. He was quick to reach out, came out quickly to evaluate our roof and working diligently with our insurance company.The roof actually got done a day earlier than … More scheduled which came as a surprise when they just showed up but it turned out amazing. The roofers moved everything they needed to away from the house, moved everything back and did a wonderful job with cleanup! Would definitely recommend them!
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Charlotte Geer
★★★★★
8 months ago
We are so happy we chose Artisan Building and Remodeling. We had a complicated job putting a red cedar shingle roof system on a historic building but also putting a new membrane roof system on an addition with a railing system. The men … More that did the work were outstanding and working with Artisan was a pleasure in every way; extremely dependable, professional, and communicated well every step of the way. We highly recommend Artisan Building and Remodeling.
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Sandra Burdick
★★★★★
8 months ago
My husband and I met Kevin Grant at a bridal expo and I started asking about his company shirt. He set up an appointment with my husband to come out to give us an estimate for a new roof. He and his manager came out pretty quickly to give … More us a quote. Kevin went over and beyond to help us from start to finish. He was a pleasure to work with and followed up with us several times throughout the process. The company came out last week and did our roof and they were very professional and very quick. From start to finish, our roof was stripped, plywood replaced where needed, new shingles and wonderful cleanup in less than 5 hours. . If we hadn’t met Kevin and his wonderful personality, we would have never thought of choosing this company. I can’t thank him enough for all he has done and for giving us the top notch service that you don’t see very often these days.
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Stan Y
★★★★★
8 months ago
The Artisan team did an excellent job on the roof replacement! They completed the job with great detail in one day with an awesome crew and cleanup was also the best I've seen!Michael Rivera the Sales rep was also very kind and did … More a fantastic job in setting things up and explaining the process so things were crystal clear. I would highly recommend Artisan!
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Brandy Lagner
★★★★★
10 months ago
It was always a pleasure working with the awesome teams from Artisan. We had the roof replaced, the windows, doors and slider replaced, the deck rebuilt, the siding replaced, and the gutters and trim replaced. It was a ton of work, with … More a lot of professional, considerate, friendly and fun people who were always willing to work with you and answer any questions. It was a giant job but Artisan got it done and the house looks absolutely AMAZING! Thank you very much Mike and Todd and all the Artisan teams for always being willing to take our calls and answer our questions and come over to talk in person if we were concerned about something. We are so extremely happy with the results and would recommend Artisan to anyone!
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Kris Morin
★★★★★
9 months ago
I recently had new siding done on a large 4-family building. The team at Artisan was exceptional. From our first contact and exploratory conversation until the project was cleaned and cleared the team provided outstanding service, rapid … More communication, and work quality of the highest standard. I would definitely recommend Artisan if you are seeking outstanding quality work and service.
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Dylan
★★★★★
a year ago
As a first time homeowner with a very old house I was nervous when I decided to get my wood siding and old gutters replaced. Artisan Building did a great job helping me through the process. They were very patient and responsive to all my … More questions which put me at ease. There were some unavoidable/unpredictable hiccups during the job, as with most old homes, but full responsibility was taken by the company. They went above and beyond to not only fix the issues with no extra expense to me, but made sure I was satisfied with the results of the fixes. I am very satisfied with the new look of my home and at a very reasonable price.
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Paul Serksnas
★★★★★
a year ago
Artisan Builing & Remodeling LLC - did an awesome job installing my new siding and gutters… totally transformed my beach house! RJ was great to work with on the sales side - he provided extremely competitive pricing and was always … More available during the entire process. Max and his crew were the best - such meticulous work - complete flexibility throughout the process. This company does it right. I highly recommend them!
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Kevin Grant
★★★★★
11 months ago
Artisan Building and Remodeling stands out as an exceptional provider in the realm of construction and remodeling, and my experience with them has been nothing short of amazing. From the outset, their commitment to excellence was evident … More in every aspect of the project.The professionalism of Artisan Building and Remodeling truly sets them apart. The team, from project managers to skilled craftsmen, demonstrated a remarkable level of expertise. Their attention to detail and precision in execution showcased a commitment to delivering nothing but the highest quality workmanship. Throughout the process, communication was seamless, and the team's dedication to meeting my specific needs and preferences was truly remarkable.One of the key aspects that impressed me was their ability to turn my vision into reality. The designers at Artisan Building and Remodeling not only listened attentively to my ideas but also provided valuable insights and suggestions, resulting in a final product that exceeded my expectations. The creativity and innovation they brought to the table truly transformed my space into a work of art.Timeliness and efficiency are crucial in any construction project, and Artisan Building and Remodeling excelled in this regard. The project was completed within the specified timeframe without compromising the quality of work. This reliability and adherence to deadlines added an extra layer of satisfaction to the overall experience.Moreover, the transparency in pricing and the absence of hidden costs further solidified my trust in this company. Artisan Building and Remodeling demonstrated a level of honesty and integrity that is often hard to find in the construction industry.In conclusion, Artisan Building and Remodeling have set a standard of excellence that I believe is unparalleled. Their professionalism, craftsmanship, creativity, and commitment to client satisfaction make them a top choice for anyone seeking outstanding construction and remodeling services. I wholeheartedly recommend Artisan Building and Remodeling to those in search of a partner who can turn their vision into a breathtaking reality.
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Tom Sokoloski
★★★★★
a year ago
A full crew of 9 workers showed up at 7:30 AM, stripped our roof down to plywood sheathing, installed a new roof, and completely cleaned up by 4:30 PM. The work was top notch, and the price was very competitive. Highly recommend them!Tom … More S, Portland, CT
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Sharon Kim
★★★★★
a year ago
Siding and gutter installation. It is beautifully done. RJ, salesperson, and Brendan, the owner, visited to check on me during the installation which took 13 business days to complete the entire project. Max and his team were fabulous! … More Outstanding job done. He consistently asked and confirmed the work he does is meeting my satisfactory. There was not a single thing I was not happy about. The people at this company understood how important having house renovations mean to homeowners. At the end of work, RJ came to review if there was anything I disliked on their work. I’ve mentioned the length of gutter downspout from the face elbow on the ground. Gutter team came back in few days to extend it with the smile on their face. They didn’t treat me as an ugly customer requesting for out of normal job, which is sort of was and I knew it. RJ said that customers satisfaction after their project completed is important. Thank you all at Artisan building and remodeling!
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Jon Spearman
★★★★★
a year ago
Recently, we were searching for a reputable company to resolve issues with our flatbed asphalt roof rotting and water draining into our gutters. Thankfully, we were blessed to find Dan from Artisan. My wife and I were so impressed with … More the dedication, experience, and phenomenal job Dan did with explaining options to address fixing our roof. Dan communicates well, is patient, and will ensure the job is done to your satisfaction! Quality, timeliness, friendly, going above and beyond are just a few traits that speak to what Dan brings to the table. He will treat your property like it's his own!! I would highly recommend Dan to discuss any services you need. You won't be disappointed!! Thanks Dan
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Barrie Fraley
★★★★★
a year ago
They knew exactly what had to be done and were very competent. Their roofing team was incredible. Very good company performing top notch work.
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Andrea Hart
★★★★★
a year ago
Artisan Building and Remodeling did a complete roof replacement after a wind storm sent a tree through the roof of my home. The complete operation was done professionally and on time. Brandon Buchanan the owner personally made sure I was … More completely satisfied. I was so happy with the work I hired them to replace the railings on my deck. That job also was also done professionally and on time. DJ and Mike took extra care in making sure the job was perfect. Looking for a new roof or window replacement, I highly recommend Artisan Building and Remodeling.
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Ann Baldwin
★★★★★
2 years ago
I can not say enough good things about the job that Artisan did on siding on my home! I have spent countless dollars re-painting and now I never have to do that again! From start to finish everything was done the right way. This was … More a big job and I am thrilled with the way that it turned out. The folks on the job worked so hard to make sure that everything was perfect. Artisan was also very responsive to any questions or concerns that I had. I admire the philosophy of this companies owner and of his employees. I highly recommend this company!!!
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John Bacon
★★★★★
3 years ago
Artisan is a very professional company that delivers superior workmanship, & attention to detail! All Project Managers: Todd, Kyle & Mike were proactive, & excellent at keeping me informed, during every phase of the job. They … More listened to my concerns regarding the roof installation, took extra care to protect my home during the job, & made sure that the vulnerable areas of my roof were protected to the max. The chimney flashing done by Luis is a work of art! I initially met with Brandon, the owner, who explained their step by step procedure, in great detail. Kayla & Morgan, the Office Staff are courteous & helpful. All name brand GAF materials used on the job! The 50 year Roof Warranty is the best part! It is fully transferable to the next owner. What a great selling benefit. Artisan is a growing, family-oriented company! I strongly suggest that you contact them & discuss your next project!
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Nancy B
★★★★★
2 years ago
Dealing with Artisan was an excellent experience. I called 3 contractors before I found one willing to roof a three story house with a full attic. They are personable, professional and I would absolutely call them in the future if needed. … More They finished quickly and I can't say enough about what an EXCELLANT job they did cleaning up after the job was done. HIGHLY RECOMMENDED! Thank you, Artisan!
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Rulon Brower
★★★★★
2 years ago
Needed to replace the roof on my fixer upper house. Took a little time to get it started but they were upfront with the delays and kept me informed with everything along the way. Cleaned up everything behind themselves (had a little clean … More up in my garage but can't fault them for that it was locked.) Roof looks great. Gutters look great. Very happy with the work that was done and the professional experience. I had other offers but nothing this cost effective... One lower offer but they seemed flaky right from the start then never got back to me. Artisan was the best choice... I would use them again on my roof but with the 30+ year shingles it might outlast me 🙂
- Nancy Green ★★★★★ a year ago
- Sable McDaniel ★★★★★ a year ago
- Farrah Naveed ★★★★★ a year ago
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Daniel Gordon
★★★★★
a year ago
We used Artisan to replace our 40 year old wood siding. Mike was great in explaining the process and what was to be expected. The team started the project Monday and wrapped up everything on Saturday. They were professional, courteous … More and cleaned up at the end of each day which is huge with little ones running around. We had a hiccup with our new storm door no longer fitting after the trim was added but Mike & Andrew made sure it was fixed within a few days. A really great experience overall and couldn't be happier with how our house looks. We highly recommend them for anyone looking to have work done.
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aaron williams
★★★★☆
a year ago
They came out of the gate really professional, and we had some hiccups financially, but they made the extra effort to make sure things were handled well and that I was well taken care of.I will edit this post again after they're done … More with the work to give review on the quality of the finished product. 04/18/23
- Denzel W ★★★★★ a year ago
- Chris Swanson ★★★★★ a year ago
- Andrew Carducci ★★★★★ a year ago
- Sandy Solla ★★★★★ a year ago
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Sarah Parker
★★★★★
a year ago
Artisan did a beautiful job on our roof! The office staff, sales person and project manager were great, super friendly, knowledgeable and helpful. They were happy to answer any questions and did a great job communicating with my partner, … More keeping us in the loop.The roofing crew were professional, efficient and friendly, they even waved/said hi to my toddler thru the window the countless times she said hi! They were very careful with our things and all of our daughters toys in the back yard and made sure to put everything back the way it was.I especially appreciated how well they cleaned up afterwards, having a toddler running around I was worried about nails and things in the yard. We did not find a single thing left behind!Would definitely recommend to anyone and use Artisan again in the future!Services: Roof installation, Gutter installation
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Nate Varricchio
★★★★★
a year ago
They were great from start to finish very responsive any time I reached out with a question and always kept me in the loop about what was going on the roofing crew didn't leave a single nail behind when they left and took the time … More to move all my things from the pourch befor starting the install would deffinaly use them agin in the futureServices: Roof installation, Gutter installation
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Acampora Family
★★★★★
a year ago
We were impressed with the people we dealt with, their professionalism and the excellent result. The process was easy and efficient. There were no delays, staff was punctual and very focused. We were kept informed by the on-site supervisor, … More who answered all of our questions. Our entire roof was stripped and completed in just one day. Without a doubt, we are glad to not only recommend them, but we would also use them again for other projects.Service: Roof installation
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Stephen Massenberg
★★★★★
a year ago
Artisan building & remodeling recently completed installing vinyl siding on my house and they did an excellent job. The installation crew was professional, efficient, paid attention to every detail, and completed the job in a workmanlike … More manner. RJ Carroll, sales manager, did a great job keeping installation and contract details "in-sync".
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Alan Theriault
★★★★★
a year ago
I chose Artisan to replace my old siding from aluminum to vinyl siding because of the good design ideas that I got from the salesman Kian, the premium siding that they presented and their competitive price. Kian also gave me a quick education … More in what a quality siding installation should be.I had high expectations for this job because having been a home improvement contractor for 35 years( I hung up the belt a few years ago) I had certain expectations of job site performance and quality of workmanship.Well Artisan exceeded all my expectations. I can’t say enough about the work crew. They worked hard and did in it in all the weather conditions. They cleaned up the job site every day and solved problems on the job site and met all my concerns and questions and they gave me an excellent result.Whenever I called the management team, Morgan and Scott, they always returned my calls promptly and addressed my concerns.I couldn’t be happier with Artisan, the work crew and everyone involved thank you so much I love my new house and I would refer Artisan to all my friends and neighbors.Sincerely,Al TheriaultService: Roof repair
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Patricia Eckman
★★★★★
a year ago
The guys started last Thursday 1/19 and completed the Job 1/24. They were very informative on what was gonna be done and their work performance was so outstanding. They respected our privacy and property. Thank you so much for new look … More on our house I will and continue to pass on the company name and how highly we recommend you guys. Thank you again!!!
- Billy Coppola ★★★★★ a year ago
- Bebo Rivera ★★★★★ a year ago
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Tyler Clapp
★★★★★
a year ago
I have an old home and am getting solar installed so I needed to have my rafters reinforced as per engineer spec. Called up Todd at Artisan with this kind of odd project and he jumped right in to help us. Chris came to do the install … More work and he is top notch. Super friendly, professional and hard working and got the job done in 1 day despite a pretty crazy rain storm that had rolled in. I was most impressed with how kind and personable everyone at Artisan is, and the quality of work speaks for itself.
- Gene Christensen ★★★★★ a year ago
- manfred goewey ★★★★★ a year ago
- Michael Gendron ★★★★★ a year ago
- David Flaig ★★★★★ 2 years ago
- Joan Fusco ★★★★★ 2 years ago
- Marjorie Bagot ★★★★★ 2 years ago
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David Ryan
★★★★★
2 years ago
The people at Artisan couldn’t have been nicer. Kian Lister was the one who got me set up. He is such a personable guy. Went through every detail with me and showed me a video of the entire process of installing my new siding. I would have … More thought they would have been expensive after that presentation but on the contrary they were the lowest priced estimate I received. The work was done flawlessly and the workers were great. I’m very lucky I called them! I couldn’t be happier with the work done. A definite 5 Star company.David Ryan
- John Pomeroy ★★★★★ 2 years ago
- Carolyn Kidney ★★★★★ 2 years ago
- Cecilia Norma ★★★★★ 2 years ago
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Al Ouellette
★★★★★
2 years ago
Very impressed with the sales people, office crew and especially the work crew. All are very efficient with their responsibilities. Roof was overdue and had issues and they corrected all issues at a very reasonable cost. Once they were … More gone (very reasonable amount of time considering the surprises) you would not know they were here. All took all aspects of the job very seriously. Highly recommend.Services: Roof repair, Roof installation
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Suzan Anderson
★★★★★
2 years ago
Great experience from the start. Joey S explained everything. Updates from office as to delivery of materials, install date, weather delay communicated in timely manner. Installers on time, careful of our property. Clean up was awesome. … More Dumpster picked up at end of day. Everyone at this company was very knowledgeable, professional and accommodating to our schedule. We highly recommend them. Sue and Jeff A.Service: Roof installation
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Rebecca Nolting
★★★★★
2 years ago
Approachable, knowledgeable, responsive & efficient….Brandon, Todd, Kian were a pleasure to work with.We upgraded our home to vinyl siding and also had gutter installation completed.Would definitely use (& recommend) Artisan … More Building & Remodeling for our next home repair / remodel need.Service: Gutter installation
- Wanda Heffler ★★★★★ a year ago
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KTB Hackers Golf Connecticut
★★★★☆
a year ago
They lose a star due to the lack of communication with my roof repair and small gutter and siding replacement. Mike did a great job coming out, did an estimate, took half the payment. Said it would be a few weeks to get on the books which … More was fine. After a few weeks I contacted him and he said he would check on a date, never heard back. Materials were dropped off in my driveway without notice and I was concerned they could be stolen but figured they must be coming very soon to do the job. Ended up getting in touch with Nitasha through text, she set a date but due to rain it was cancelled which again was fine. I new date was set, they never showed which again no emergency but no communication on it. Nitasha reached out again and set a another date but again rain in the forecast so I was told have to re-schedule. A couple of guys ended up showing up on that same scheduled day in an unmarked van which I saw on my ring cam and thought maybe they were stealing the materials, so I sent a text to Nitasha, no reply. it ended up being Artisan after all with a supervisor who showed up in a marked vehicle later who I chatted with briefly when i got home and the roof was installed with no issues. Also had a gutter and siding that was to be replaced and again lack of communication with the office, they claim they sent me voicemail's that I never received and when I called the office one day there was no answer or a machine to leave a message. Finally got back in touch with Nitasha and she said she was trying to get someone out to finish the gutter and siding, finally a date was set and the job got done. The quality of the work was great, the scheduling and communication was not.Service: Roof repair
- Joanna C ★★★★★ a year ago
- Temoteo Charco ★★★★★ a year ago
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Tom Alvord
★★★★★
3 years ago
My neighbors are using this service and the workers have been on site every day this week including Sunday when they woke us up at 7:00 a.m. However, when I called the Office to complain they were friendly and very professional. They … More immediately phoned the workers who turned the music off. Next time I need remodeling I will call Artisan!
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Heather Greacen
★★★★★
3 years ago
We could not be happier with Artisan and the fabulous work recently completed on our shoreline home. Paint was chipping everywhere so we decided the time was right for committing to siding. We met Kian Lister who knowledgably took us through … More the sales process. All work and pricing were thoroughly explained and, most importantly, delivered exactly as Kian promised. Attentive project managers and an outstanding work crew kept the project flowing seamlessly. We were so impressed with the quality and professionalism that we'll be having our roof replaced soon by Artisan as well. We highly recommend this company!
- Jay ★★★★★ 3 years ago
- Mario Stern ★★★★★ 3 years ago
- Ron Larson ★★★★★ 3 years ago
- Kammili family Singing ★★★★★ 3 years ago
- April Ciaccio ★★★★★ 3 years ago
- Tyler Brasher ★★★★★ 3 years ago
- warren Ward ★★★★★ 3 years ago
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Colt45Magnus
★★★★★
3 years ago
Artisan was a huge help getting me scheduled for a roof inspection/repair after last months wind storm caused a bit of damage. It was wonderful working with their office staff, Morgan was extremely knowledgeable and was very helpful with … More recommendations for upgrades to my gutter system while having the gable on my garage replaced (my house sure did need it!)Overall outstanding job by an honest company!Services: Roof repair, Roof inspection, Gutter installation
- Misty Usui ★★★★★ 3 years ago
- Jenna Emond ★★★★★ 3 years ago
- sue goggin ★★★★★ 3 years ago
- Heaven Bizeau ★★★★★ 3 years ago
- Savannah Martin ★★★★★ 3 years ago
- Luis Rojas ★★★★★ 3 years ago
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Taylor Traboldt
★★★★★
3 years ago
Professional, honest and upfront about expectations for roofing repair. The office staff, especially Kayla (office manager) communicated effectively and made every interaction a positive one! Would recommend to anyone is who is looking … More for transparent advice on their roofing needs who work with you to get your desired results! Thank you Artisan!Service: Roof installation
- Info Barbara K Galbreath, DMD ★★★★★ 3 years ago
- Elaine Somes ★★★★★ 3 years ago
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Deb Witt
★★★★☆
3 years ago
Artisan built our sunroom and replaced the vinyl siding on the entire house . They did an excellent job during a summer of challenges with weather and supplies. Todd was a great and responsive project manager and kept us informed regarding … More any issues. Javier and Chris were excellent in completing their portions of the job. The sunroom is a beautiful addition to our home and we are enjoying it so much!
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pooja flynn
★★★★★
3 years ago
I couldn’t have asked for a better company to have come and help us out with wind damage and tree damage issues to our home. Brandon, the owner, came to check everything out one day and we instantly knew he was the right person to help … More us. The roof was done in half a day. They were very professional and fast! My deck looks almost brand new! And the gutter replacement came out amazing. I 12/10 recommend this company to anyone and everyone. You won’t regret it!Services: Roof repair for storm & wind damage, Gutter installation, Roof installation
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Bernie Sykes
★★★★☆
3 years ago
I wanted to add, that siding was done also. I could not be more happier with the over all project it started with RJ (salesman) and continued with Todd (Foreman) and then all the people working on the roof the prepping for the work and … More the siding and gutter workers all of them was completely professional and the quality was unmatched. If there is one thing that I would say a place of improvement would be communication of and between projects I had a lot of moving parts so I give a true understanding but there was a lot of either work that was asked of me that I did not feel was my responsibility and I believe if there was a little better communication a few smaller fires could have been put out before I had to get involved. but ending on a positive note I am completely satisfied with the whole project.Services: Roof repair for storm & wind damage, Attic venting, Roof repair, Gutter installation, Roof installation, Roof inspection
- Rachel Blank ★★★★★ 3 years ago
- Donna Holland ★★★★★ 3 years ago
- Katmakky ★★★★★ 3 years ago
- Kevin Pomerleau ★★★★★ 3 years ago
- Barb Galbreath ★★★★★ 3 years ago
- Ed Nie ★★★★★ 3 years ago
- Brendan Burke ★★★★★ 3 years ago
- Joanne Foss ★★★★★ 3 years ago
- Aaron Hill ★★★★★ 3 years ago
- John Eldredge ★★★★★ 3 years ago
- Dan Gatto ★★★★★ 3 years ago
- Joanne Menard ★★★★★ 3 years ago
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Ron Salerno
★★★★★
3 years ago
Very pleased with the professionalism of the entire company. I had a branch go through my roof during a windstorm. Andy came out very quickly to access the damage and had someone come out that day to put a temporary patch on the roof. Morgan, … More the company contact, was always very helpful and pleasant on the phone. Andy, was very thorough from the beginning until the job was complete. The roof was completed in one day, including cleanup and dumpster removal. I highly recommend using Artisan Builders, and I will use them in the future should the opportunity arise.Services: Attic venting, Roof repair for storm & wind damage, Roof installation
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Hailey Fitzgerald
★★★★★
3 years ago
I had the pleasure of working directly with Fred and the team from Artisan Builders. I appreciated the explanation of services/process of roof replacement and the quality of materials during the first presentation from Fred- which is why … More I initially chose this company over the other 3 quotes I received.My roof is about 3200 sq feet and the entire roof was replaced in less than 2 days, and it looks absolutely beautiful! (And even better- no more leaks!) I would highly recommend artisan builders to anyone looking to get their roof replaced or for any of their other services.Service: Roof installation
- David Rosati ★★★★★ 3 years ago
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Robyn Willmore
★★★★★
3 years ago
Artisan Building did a Roof replacement on my home in January 2021. They did an excellent job. The sales Manager Andy was very professional, explained the process thoroughly and had all necessary paperwork With each visit. He was also very … More punctual!! The installers worked very efficiently, completed the job on time and were extremely tidy. I have not found one scrap of debris on my property..I would Highly recommend Artisan Builders ..Service: Roof installation
- Mike Rook ★★★★☆ 3 years ago
- David Hirx ★★★★★ 3 years ago
- Dan Madison ★★★★★ 3 years ago
- Shai Cassell ★★★★★ 3 years ago
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Brittany Motes
★★★★★
3 years ago
Brandon and his team were amazing! They were communicative with us about changes and delays due to weather. The job quality is amazing. There were even unexpected issues regarding the under-layer of our roof (wouldn't have known this … More until they tore the roof off!) and getting the original shingle color we had picked out, but both of these were handled professionally and promptly. Also, his team was great with our dog and kids! Very friendly and professional. They also made getting financing incredibly easy. We will be hiring them again when we are ready for more work to be done.Services: Roof installation, Gutter installation, Roof repair
- Joyce Hall ★★★★★ 3 years ago
- Alexandra Elia ★★★★★ 3 years ago
- Jim Motes ★★★★★ 3 years ago
- Patrick Decker ★★★★★ 3 years ago
- David Spears ★★★★★ 3 years ago
- Eamonn Rival ★★★★★ 3 years ago
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Laxmi Dady
★★★★★
3 years ago
Artisan Building and Remodeling was awesome. The owner Brandon has incredible follow up and was extraordinarily patient with me.His team worked efficiently and with skill on my 1910 built colonial style home. They were able to take down … More the original 110 year old wood gutters and update them with ease.Someone from the team came to do a walkthrough with me the following day and even agreed to coming back and removing a Satellite I’d requested be taken down that they forgot to.I’m now having them bid a few others projects I want done around the house and am confident in their abilities to fulfill any exterior needs of my home.Service: Gutter installation
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Chris Sewell
★★★★☆
3 years ago
I hired Artisan Building & Remodeling LLC in 7/2020 to replace my roof and rotted wood around the exterior of my home. The work done was a quality job and it definitely adds curb appeal to my home. The roof replacement took about a … More day and half. The work to replace all the wood around my home took 2 and half days. Both time frames were in line with the estimate given for the jobs. All of the people within the company were friendly and professional. They respected my home and property by doing simple things like moving potted plants that may have been damaged during the roof removal. Fred and the workers were responsive to my requests and questions; there was no need for me to repeat myself for anything. The clean up after the job was great, I found a few nails but that was minor considering the job. The only area I think is an opportunity for growth and the reason I gave 4-4.5 stars is related two occurrences of missed communication. Once was when the roofing material was delivered, I do not recall an estimated date being provided at the point of purchase and I didn't receive a call the week of delivery. The second time was when the date for the the second portion of the work was changed. I understand other factors like COVID-19, a heat wave and damage/power outages due to a tropical storm were occurring; however, a simple call to give a heads up would have solidified a 5 star rating from me. Other than these 2 times, communication was not a problem. Overall I'm satisfied with the job performed.Service: Roof installation
- James Pennell ★★★★★ 3 years ago
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Erin Keefe
★★★★★
3 years ago
After the wind storm on Tuesday 8/4, our rake metal came loose. I called Artisan on Wednesday 8/5 and was connected to Fred; he was very friendly and came out the same day to give a reasonable estimate. They had a crew out Saturday morning … More (they would have come even more quickly but there were a lot of emergencies and more pressing roof issues in the area after the storm, and we were okay to wait an extra day or two) and were quick, efficient and knowledgeable. Excellent service and a job well done! We immediately recommended them to our neighbors. 10/10Service: Roof repair for storm & wind damage
- Carrie P ★★★★★ 3 years ago
- Guilford Home Improvements ★★★★★ 3 years ago
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Brian Johnson
★★★★★
3 years ago
Artisan from the start was very professional, responsive and on time from when we asked for a quote. Brandon, Fred and their team were always very friendly and seemed to really take customer service to heart. They always showed up when … More they said they would, which is very important when you are balancing kids and work. Their work was done very quickly and with good quality. I would recommend them for any project.
- Terry Williams ★★★★★ 3 years ago
- Lisa Randazzo ★★★★★ 3 years ago
- Brenda Larkin ★★★★★ 3 years ago
- Antonio Salvador ★★★★★ 3 years ago
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Sarah Chevett
★★★★★
3 years ago
I hired this company to put vinyl siding on my back porch which had drywall walls. The gentlemen who came to do the work were on time, very professional, clean, and polite. They took obvious pride in their work and did not rush. The foreman, … More Fred, was respectful, explained everything clearly as to what was going to happen. I would definitely recommend them to anyone looking for a contractor!
- Helen Shallow ★★★★★ 3 years ago
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Kristen Miller
★★★★★
3 years ago
I cannot say enough good things about our experience with Artisan Builders. Their whole team from start to finish was professional, hardworking, and did incredible work. We had our deck completely demolished and rebuilt. They were done … More in a little over a week start to finish. Their construction team is very efficient and impressive. We will absolutely be using Artisan again for any of our future home needs!
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Tim C. Sullivan
★★★★★
3 years ago
Artisan Building and Remodeling were extremely professional and helpful through out work on our home following storm damage. They handleddiscussions with the insurance company and communicated well with us regarding questions and explanations. … More Workmanship was exceptional and crews were professional. Housekeeping around the work area was outstanding and maintained daily during work. Highly recommend to anyone seeking a contractor for work on their home or business.
- Allyse Madey ★★★★★ 3 years ago
- Chris G ★★★★★ 3 years ago
- Martin Chambers ★★★★★ 3 years ago
- Ana Huynh ★★★★★ 3 years ago
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Ron Derosa
★★★★★
4 years ago
I recently contracted with Artisan to repair and replace exterior wood rot throughout the entire exterior of my home. Arguably a very tedious and subjective scope of work. Brandon and I did our best to align on a contract and scope of work … More but there were several bumps throughout the job. He proved to be a true professional and exceeded expectations by the end of the project. I honestly could not think of a company I would trust more than one that Brandon is running and operating. At the end of the day, he honored his word and commitment and was truly fair. These are qualities that are very hard to come by with other contractors.
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Hannah Palmer
★★★★★
4 years ago
I hired Artisan Building and Remodeling for my roof. We had recently had a large wind and rain storm that revealed we had a leak in the roof. I had gotten three quotes and of those three Brandon the owner of Artisan was the only one who … More got on the roof to actually take a good look at it. He recorded and explained what he saw while recording and showed it to me after. I hired his company and they had it done in a little over a day once the project started. The crew of about 5 guys did a great job and cleaned up well afterwards. I had no issues with the entire process. The do alot of other home improvements and I look forward to working with them again.
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GP Morin
★★★★★
4 years ago
Our home was severely damaged by a falling tree during a windstorm. After looking at several contractors, Artisan evaluated the damage and quickly reinforced the structure to prevent further damage. Brandon and his team did a thorough initial … More evaluation and formulated a plan. This included detailed actions and estimates while working directly with our insurer. This was a significant repair. The tree had penetrated the roof and cathedral ceiling into a family room, and structurally compromised an exterior wall. Two sky lights and a double casement window were involved. Siding, a paver walkway, and more needed repair.Fred Tharin - the project manager - kept us informed of progress and expectations. At every step along the way, the Artisan team remained concerned that as homeowners, the repairs met our expectations. At project completion, we are happy to have selected Artisan to perform this complex project. We are happy with the results.Artisan worked directly with our insurer, eliminating the need to translate and negotiate through this process.I highly recommend Artisan Building & Remodeling LLC.
- Mark Briles ★★★★★ 4 years ago
- Courtney Kilroy ★★★★★ 4 years ago
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Brian Beegan
★★★★★
4 years ago
We had a leak in our sun room. It required replacing approximately 300sqft section of our roof. These guys areTotal professionals. Customer service was excellent. They had the job done and totally cleaned in a couple of hours. We will be … More calling them to install new gutters as soon as possible. Highly recommend.
- Theresa Harris ★★★★★ 4 years ago
- Cynthia Polite ★★★★★ 4 years ago
- Debra Prescott ★★★★★ 4 years ago
- Morgan Bizeau ★★★★★ 4 years ago
- Karen Newton ★★★★★ 4 years ago
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John Wilson
★★★★☆
4 years ago
We had our deck remodeled by Artisan. The owner, Brandon was very knowledgeable and was easy to communicate with, as was the Project Manager, Fred.To be fair we did have some issues during this project. However, the customer service was … More excellent. They showed that customer satisfaction is a priority. Brandon and Fred made it clear that long term customer retention was important to them.Most of the issues were "attention to detail" type things. As these issues were brought to Brandon/Fred's attention they were corrected.Overall our new deck looks great and we are happy with it.
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Kwaku Antwi
★★★★★
4 years ago
I noticed shingles missing after a severe wind storm. Brandon came out the next day to assess the damage. The roof needed to be replaced. Brandon came out with the insurance agent and helped expedite the process! The roof was replaced in … More only 2 days and looks amazing!! The roofing team we’re experienced and I will be calling Artisan Building again for my bathroom remodel.
- Jessica H ★★★★★ 4 years ago
- Randall Block ★★★★★ 4 years ago
- Tad Blanchard ★★★★★ 4 years ago
- Tyler Winkler ★★★★★ 4 years ago
- Samantha DeLaFuente ★★★★★ 4 years ago
- Stephen Foy ★★★★★ 4 years ago
- Jack Moran ★★★★★ 4 years ago
- Kevin King ★★★★★ 4 years ago
- Andy Jaffee ★★★★★ 4 years ago
- Sam Alarmani (Sams garage) ★★★★★ 4 years ago
- Carol Sheffs ★★★★★ 5 years ago
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Virginia Wilkos Stafford
★★★★★
5 years ago
Artisan Building & Remodeling was an excellent choice for replacing my wind-damaged shingles. Of the various roofing companies that came out to give estimates, Brandon was the only one who insisted I let him speak to my insurance company … More on my behalf. He was even present when the insurance inspector came out to look at my roof. I feel I would not have succeeded on my own in negotiating anything with my insurance company. The roofing crew was very efficient in their work. Everyone on the team had a job to do, no time was wasted. Brandon was always thorough with his communications, whether it be by phone, email or text. He was always prompt – more prompt than the insurance inspector. I’m very satisfied with and highly recommend Artisan Building & Remodeling!
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William Iannuzzi
★★★★★
5 years ago
We had a big job remodeling our house from top to bottom, including a wraparound deck. Brandon and his crew worked hard and finished the job in a timely manner. A job this large always has its hiccups, but Brandon was responsive to our … More feedback, and we are very happy with the results. We recommend Artisan Building & Remodeling for any job, big or small.
- Michael Quaranta ★★★★★ 5 years ago
- Keith Bray ★★★★★ 6 years ago
- Ryan Buchanan ★★★★★ 6 years ago
Hire A Team of Roofing Experts
You Can Trust
Artisan Building & Remodeling LLC is committed to your professional-grade roofing project, whether it be commercial or residential. No matter how big or small, we promise an amazing job with the finest products that will leave you with a roof sturdy and stylish enough to take on any weather, at a price that fits your budget.
Come and get your free estimate and see how every detail is dominated.