(860) 759-8617
ROOF DAMAGE INSURANCE CLAIM
Your Recommended Roof Damage Insurance Claims Contractor
With Berlin, CT’s harsh weather conditions, it’s inevitable that homeowners must often deal with the reality of the devastating damage storms can do. Storm damage such as wind, hail, debris, and trees can cause minor or severe damage if the conditions are right. If roof damage, in particular, goes unchecked, further water or structural damage can occur over time.
Lucky for some, there’s damage insurance to help fund repairs. However, the claims process is not always that simple. Artisan Building & Remodeling is your reliable and reputable Denver roofers that have helped countless Berlin, CT homeowners file insurance claims for roofing repairs. We’re industry experts that can help you solve your roofing issues and file successful claims. As roofing insurance can be quite complicated, let’s take a closer look at the process and how we can help.
The Process
Understanding the insurance claims process can help you improve the chances of a successful claim. The typical process that occurs when you file an insurance claim for storm damage is as follows:
1. ASSESS DAMAGE
A self-inspection of the damage is a good first step, but bear in mind that you may not be able to spot all damage.
Contact your local roofing contractor to further assess the damage as there is a good chance you as the homeowner won’t catch everything.
2. CONTACT INSURANCE PROVIDER
Once damage is identified, contact your insurance company to report the issue and begin the claims process.
Make sure to get in touch with your insurance provider as soon as you’re aware there is damage to your roof.
3. INSURANCE ASSESSMENT
Your insurance provider will then send an individual to your home to assess in order to determine if there is damage and whether your insurance policy covers it.
4. FILE DOCUMENTATION
Once you decide to repair the roof, you’ll have to file documentation that outlines the repairs required. This documentation should also outline the person who fixed it, as well as the cost associated with the repairs.
5. WAIT FOR THE OUTCOME
Once you have filed all your documentation, you should hear back from the insurance provider in due course.
If you experience a delay in the verdict on your claim, it’s important to ask your insurance company for additional clarity.
Insurance Claim Tips
On top of using the right roofing repair company, there are a few other things you can do to help ensure your roof damage claim is processed smoothly. Here’s how you can improve your chances of a successful claim.
Document Everything
Successful roofing insurance claims require extensive documentation. It’s important to take photos of damage, repairs, and anything else that you may think is relevant to your insurance claim. Don’t take roof damage insurance claims lightly.
Act Fast
As with any insurance claim, it’s essential to get in touch with your insurance company as quickly as possible. Timely filing is the best way to set the record straight and ensure they are aware that damage to your home has already occurred.
Have a repair team on standby
Besides helping to prevent further damage, a professional roof repair team can help you avoid further technical questions and requirements from your insurance company.
Artisan Building & Remodeling is here to help
We provide roofing repair, roofing installation, roofing restoration, and more. Our team of roofers also has considerable experience working with insurance companies to help our clients receive the cash they need to successfully repair their roofs after various types of damage. This is why we’re an excellent partner for anyone who currently has a damage insurance policy covering their home.
Reviews
Artisan Building and Remodeling LLC
230 Deming Road, Berlin
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Artisan Builing & Remodeling LLC - did an awesome job installing my new siding and gutters… totally transformed my beach house! RJ was great to work with on the sales side - he provided extremely competitive pricing and was always … More available during the entire process. Max and his crew were the best - such meticulous work - complete flexibility throughout the process. This company does it right. I highly recommend them!
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We used Artisan to replace our 40 year old wood siding. Mike was great in explaining the process and what was to be expected. The team started the project Monday and wrapped up everything on Saturday. They were professional, courteous … More and cleaned up at the end of each day which is huge with little ones running around. We had a hiccup with our new storm door no longer fitting after the trim was added but Mike & Andrew made sure it was fixed within a few days. A really great experience overall and couldn't be happier with how our house looks. We highly recommend them for anyone looking to have work done.
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Siding and gutter installation. It is beautifully done. RJ, salesperson, and Brendan, the owner, visited to check on me during the installation which took 13 business days to complete the entire project. Max and his team were fabulous! … More Outstanding job done. He consistently asked and confirmed the work he does is meeting my satisfactory. There was not a single thing I was not happy about. The people at this company understood how important having house renovations mean to homeowners. At the end of work, RJ came to review if there was anything I disliked on their work. I’ve mentioned the length of gutter downspout from the face elbow on the ground. Gutter team came back in few days to extend it with the smile on their face. They didn’t treat me as an ugly customer requesting for out of normal job, which is sort of was and I knew it. RJ said that customers satisfaction after their project completed is important. Thank you all at Artisan building and remodeling!
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They came out of the gate really professional, and we had some hiccups financially, but they made the extra effort to make sure things were handled well and that I was well taken care of.I will edit this post again after they're done … More with the work to give review on the quality of the finished product. 04/18/23
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They lose a star due to the lack of communication with my roof repair and small gutter and siding replacement. Mike did a great job coming out, did an estimate, took half the payment. Said it would be a few weeks to get on the books which … More was fine. After a few weeks I contacted him and he said he would check on a date, never heard back. Materials were dropped off in my driveway without notice and I was concerned they could be stolen but figured they must be coming very soon to do the job. Ended up getting in touch with Nitasha through text, she set a date but due to rain it was cancelled which again was fine. I new date was set, they never showed which again no emergency but no communication on it. Nitasha reached out again and set a another date but again rain in the forecast so I was told have to re-schedule. A couple of guys ended up showing up on that same scheduled day in an unmarked van which I saw on my ring cam and thought maybe they were stealing the materials, so I sent a text to Nitasha, no reply. it ended up being Artisan after all with a supervisor who showed up in a marked vehicle later who I chatted with briefly when i got home and the roof was installed with no issues. Also had a gutter and siding that was to be replaced and again lack of communication with the office, they claim they sent me voicemail's that I never received and when I called the office one day there was no answer or a machine to leave a message. Finally got back in touch with Nitasha and she said she was trying to get someone out to finish the gutter and siding, finally a date was set and the job got done. The quality of the work was great, the scheduling and communication was not.Service: Roof repair
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Artisan did a beautiful job on our roof! The office staff, sales person and project manager were great, super friendly, knowledgeable and helpful. They were happy to answer any questions and did a great job communicating with my partner, … More keeping us in the loop.The roofing crew were professional, efficient and friendly, they even waved/said hi to my toddler thru the window the countless times she said hi! They were very careful with our things and all of our daughters toys in the back yard and made sure to put everything back the way it was.I especially appreciated how well they cleaned up afterwards, having a toddler running around I was worried about nails and things in the yard. We did not find a single thing left behind!Would definitely recommend to anyone and use Artisan again in the future!Services: Roof installation, Gutter installation
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They were great from start to finish very responsive any time I reached out with a question and always kept me in the loop about what was going on the roofing crew didn't leave a single nail behind when they left and took the time … More to move all my things from the pourch befor starting the install would deffinaly use them agin in the futureServices: Roof installation, Gutter installation
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We were impressed with the people we dealt with, their professionalism and the excellent result. The process was easy and efficient. There were no delays, staff was punctual and very focused. We were kept informed by the on-site supervisor, … More who answered all of our questions. Our entire roof was stripped and completed in just one day. Without a doubt, we are glad to not only recommend them, but we would also use them again for other projects.Service: Roof installation
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Artisan building & remodeling recently completed installing vinyl siding on my house and they did an excellent job. The installation crew was professional, efficient, paid attention to every detail, and completed the job in a workmanlike … More manner. RJ Carroll, sales manager, did a great job keeping installation and contract details "in-sync".
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I chose Artisan to replace my old siding from aluminum to vinyl siding because of the good design ideas that I got from the salesman Kian, the premium siding that they presented and their competitive price. Kian also gave me a quick education … More in what a quality siding installation should be.I had high expectations for this job because having been a home improvement contractor for 35 years( I hung up the belt a few years ago) I had certain expectations of job site performance and quality of workmanship.Well Artisan exceeded all my expectations. I can’t say enough about the work crew. They worked hard and did in it in all the weather conditions. They cleaned up the job site every day and solved problems on the job site and met all my concerns and questions and they gave me an excellent result.Whenever I called the management team, Morgan and Scott, they always returned my calls promptly and addressed my concerns.I couldn’t be happier with Artisan, the work crew and everyone involved thank you so much I love my new house and I would refer Artisan to all my friends and neighbors.Sincerely,Al TheriaultService: Roof repair
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The guys started last Thursday 1/19 and completed the Job 1/24. They were very informative on what was gonna be done and their work performance was so outstanding. They respected our privacy and property. Thank you so much for new look … More on our house I will and continue to pass on the company name and how highly we recommend you guys. Thank you again!!!
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I have an old home and am getting solar installed so I needed to have my rafters reinforced as per engineer spec. Called up Todd at Artisan with this kind of odd project and he jumped right in to help us. Chris came to do the install … More work and he is top notch. Super friendly, professional and hard working and got the job done in 1 day despite a pretty crazy rain storm that had rolled in. I was most impressed with how kind and personable everyone at Artisan is, and the quality of work speaks for itself.
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Dealing with Artisan was an excellent experience. I called 3 contractors before I found one willing to roof a three story house with a full attic. They are personable, professional and I would absolutely call them in the future if needed. … More They finished quickly and I can't say enough about what an EXCELLANT job they did cleaning up after the job was done. HIGHLY RECOMMENDED! Thank you, Artisan!
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The people at Artisan couldn’t have been nicer. Kian Lister was the one who got me set up. He is such a personable guy. Went through every detail with me and showed me a video of the entire process of installing my new siding. I would have … More thought they would have been expensive after that presentation but on the contrary they were the lowest priced estimate I received. The work was done flawlessly and the workers were great. I’m very lucky I called them! I couldn’t be happier with the work done. A definite 5 Star company.David Ryan
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Needed to replace the roof on my fixer upper house. Took a little time to get it started but they were upfront with the delays and kept me informed with everything along the way. Cleaned up everything behind themselves (had a little clean … More up in my garage but can't fault them for that it was locked.) Roof looks great. Gutters look great. Very happy with the work that was done and the professional experience. I had other offers but nothing this cost effective... One lower offer but they seemed flaky right from the start then never got back to me. Artisan was the best choice... I would use them again on my roof but with the 30+ year shingles it might outlast me 🙂
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Very impressed with the sales people, office crew and especially the work crew. All are very efficient with their responsibilities. Roof was overdue and had issues and they corrected all issues at a very reasonable cost. Once they were … More gone (very reasonable amount of time considering the surprises) you would not know they were here. All took all aspects of the job very seriously. Highly recommend.Services: Roof repair, Roof installation
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I can not say enough good things about the job that Artisan did on siding on my home! I have spent countless dollars re-painting and now I never have to do that again! From start to finish everything was done the right way. This was … More a big job and I am thrilled with the way that it turned out. The folks on the job worked so hard to make sure that everything was perfect. Artisan was also very responsive to any questions or concerns that I had. I admire the philosophy of this companies owner and of his employees. I highly recommend this company!!!
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Great experience from the start. Joey S explained everything. Updates from office as to delivery of materials, install date, weather delay communicated in timely manner. Installers on time, careful of our property. Clean up was awesome. … More Dumpster picked up at end of day. Everyone at this company was very knowledgeable, professional and accommodating to our schedule. We highly recommend them. Sue and Jeff A.Service: Roof installation
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Approachable, knowledgeable, responsive & efficient….Brandon, Todd, Kian were a pleasure to work with.We upgraded our home to vinyl siding and also had gutter installation completed.Would definitely use (& recommend) Artisan … More Building & Remodeling for our next home repair / remodel need.Service: Gutter installation
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I wanted to add, that siding was done also. I could not be more happier with the over all project it started with RJ (salesman) and continued with Todd (Foreman) and then all the people working on the roof the prepping for the work and … More the siding and gutter workers all of them was completely professional and the quality was unmatched. If there is one thing that I would say a place of improvement would be communication of and between projects I had a lot of moving parts so I give a true understanding but there was a lot of either work that was asked of me that I did not feel was my responsibility and I believe if there was a little better communication a few smaller fires could have been put out before I had to get involved. but ending on a positive note I am completely satisfied with the whole project.Services: Roof repair for storm & wind damage, Attic venting, Roof repair, Gutter installation, Roof installation, Roof inspection
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Professional, honest and upfront about expectations for roofing repair. The office staff, especially Kayla (office manager) communicated effectively and made every interaction a positive one! Would recommend to anyone is who is looking … More for transparent advice on their roofing needs who work with you to get your desired results! Thank you Artisan!Service: Roof installation
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Artisan built our sunroom and replaced the vinyl siding on the entire house . They did an excellent job during a summer of challenges with weather and supplies. Todd was a great and responsive project manager and kept us informed regarding … More any issues. Javier and Chris were excellent in completing their portions of the job. The sunroom is a beautiful addition to our home and we are enjoying it so much!
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I couldn’t have asked for a better company to have come and help us out with wind damage and tree damage issues to our home. Brandon, the owner, came to check everything out one day and we instantly knew he was the right person to help … More us. The roof was done in half a day. They were very professional and fast! My deck looks almost brand new! And the gutter replacement came out amazing. I 12/10 recommend this company to anyone and everyone. You won’t regret it!Services: Roof repair for storm & wind damage, Gutter installation, Roof installation
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My neighbors are using this service and the workers have been on site every day this week including Sunday when they woke us up at 7:00 a.m. However, when I called the Office to complain they were friendly and very professional. They … More immediately phoned the workers who turned the music off. Next time I need remodeling I will call Artisan!
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We could not be happier with Artisan and the fabulous work recently completed on our shoreline home. Paint was chipping everywhere so we decided the time was right for committing to siding. We met Kian Lister who knowledgably took us through … More the sales process. All work and pricing were thoroughly explained and, most importantly, delivered exactly as Kian promised. Attentive project managers and an outstanding work crew kept the project flowing seamlessly. We were so impressed with the quality and professionalism that we'll be having our roof replaced soon by Artisan as well. We highly recommend this company!
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Artisan was a huge help getting me scheduled for a roof inspection/repair after last months wind storm caused a bit of damage. It was wonderful working with their office staff, Morgan was extremely knowledgeable and was very helpful with … More recommendations for upgrades to my gutter system while having the gable on my garage replaced (my house sure did need it!)Overall outstanding job by an honest company!Services: Roof repair, Roof inspection, Gutter installation
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Artisan is a very professional company that delivers superior workmanship, & attention to detail! All Project Managers: Todd, Kyle & Mike were proactive, & excellent at keeping me informed, during every phase of the job. They … More listened to my concerns regarding the roof installation, took extra care to protect my home during the job, & made sure that the vulnerable areas of my roof were protected to the max. The chimney flashing done by Luis is a work of art! I initially met with Brandon, the owner, who explained their step by step procedure, in great detail. Kayla & Morgan, the Office Staff are courteous & helpful. All name brand GAF materials used on the job! The 50 year Roof Warranty is the best part! It is fully transferable to the next owner. What a great selling benefit. Artisan is a growing, family-oriented company! I strongly suggest that you contact them & discuss your next project!
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After the wind storm on Tuesday 8/4, our rake metal came loose. I called Artisan on Wednesday 8/5 and was connected to Fred; he was very friendly and came out the same day to give a reasonable estimate. They had a crew out Saturday morning … More (they would have come even more quickly but there were a lot of emergencies and more pressing roof issues in the area after the storm, and we were okay to wait an extra day or two) and were quick, efficient and knowledgeable. Excellent service and a job well done! We immediately recommended them to our neighbors. 10/10Service: Roof repair for storm & wind damage
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I hired this company to put vinyl siding on my back porch which had drywall walls. The gentlemen who came to do the work were on time, very professional, clean, and polite. They took obvious pride in their work and did not rush. The foreman, … More Fred, was respectful, explained everything clearly as to what was going to happen. I would definitely recommend them to anyone looking for a contractor!
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I cannot say enough good things about our experience with Artisan Builders. Their whole team from start to finish was professional, hardworking, and did incredible work. We had our deck completely demolished and rebuilt. They were done … More in a little over a week start to finish. Their construction team is very efficient and impressive. We will absolutely be using Artisan again for any of our future home needs!
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Artisan Building and Remodeling were extremely professional and helpful through out work on our home following storm damage. They handleddiscussions with the insurance company and communicated well with us regarding questions and explanations. … More Workmanship was exceptional and crews were professional. Housekeeping around the work area was outstanding and maintained daily during work. Highly recommend to anyone seeking a contractor for work on their home or business.
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Artisan Building and Remodeling was awesome. The owner Brandon has incredible follow up and was extraordinarily patient with me.His team worked efficiently and with skill on my 1910 built colonial style home. They were able to take down … More the original 110 year old wood gutters and update them with ease.Someone from the team came to do a walkthrough with me the following day and even agreed to coming back and removing a Satellite I’d requested be taken down that they forgot to.I’m now having them bid a few others projects I want done around the house and am confident in their abilities to fulfill any exterior needs of my home.Service: Gutter installation
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I hired Artisan Building & Remodeling LLC in 7/2020 to replace my roof and rotted wood around the exterior of my home. The work done was a quality job and it definitely adds curb appeal to my home. The roof replacement took about a … More day and half. The work to replace all the wood around my home took 2 and half days. Both time frames were in line with the estimate given for the jobs. All of the people within the company were friendly and professional. They respected my home and property by doing simple things like moving potted plants that may have been damaged during the roof removal. Fred and the workers were responsive to my requests and questions; there was no need for me to repeat myself for anything. The clean up after the job was great, I found a few nails but that was minor considering the job. The only area I think is an opportunity for growth and the reason I gave 4-4.5 stars is related two occurrences of missed communication. Once was when the roofing material was delivered, I do not recall an estimated date being provided at the point of purchase and I didn't receive a call the week of delivery. The second time was when the date for the the second portion of the work was changed. I understand other factors like COVID-19, a heat wave and damage/power outages due to a tropical storm were occurring; however, a simple call to give a heads up would have solidified a 5 star rating from me. Other than these 2 times, communication was not a problem. Overall I'm satisfied with the job performed.Service: Roof installation
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Artisan from the start was very professional, responsive and on time from when we asked for a quote. Brandon, Fred and their team were always very friendly and seemed to really take customer service to heart. They always showed up when … More they said they would, which is very important when you are balancing kids and work. Their work was done very quickly and with good quality. I would recommend them for any project.
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Artisan Building did a Roof replacement on my home in January 2021. They did an excellent job. The sales Manager Andy was very professional, explained the process thoroughly and had all necessary paperwork With each visit. He was also very … More punctual!! The installers worked very efficiently, completed the job on time and were extremely tidy. I have not found one scrap of debris on my property..I would Highly recommend Artisan Builders ..Service: Roof installation
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Very pleased with the professionalism of the entire company. I had a branch go through my roof during a windstorm. Andy came out very quickly to access the damage and had someone come out that day to put a temporary patch on the roof. Morgan, … More the company contact, was always very helpful and pleasant on the phone. Andy, was very thorough from the beginning until the job was complete. The roof was completed in one day, including cleanup and dumpster removal. I highly recommend using Artisan Builders, and I will use them in the future should the opportunity arise.Services: Attic venting, Roof repair for storm & wind damage, Roof installation
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I had the pleasure of working directly with Fred and the team from Artisan Builders. I appreciated the explanation of services/process of roof replacement and the quality of materials during the first presentation from Fred- which is why … More I initially chose this company over the other 3 quotes I received.My roof is about 3200 sq feet and the entire roof was replaced in less than 2 days, and it looks absolutely beautiful! (And even better- no more leaks!) I would highly recommend artisan builders to anyone looking to get their roof replaced or for any of their other services.Service: Roof installation
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Brandon and his team were amazing! They were communicative with us about changes and delays due to weather. The job quality is amazing. There were even unexpected issues regarding the under-layer of our roof (wouldn't have known this … More until they tore the roof off!) and getting the original shingle color we had picked out, but both of these were handled professionally and promptly. Also, his team was great with our dog and kids! Very friendly and professional. They also made getting financing incredibly easy. We will be hiring them again when we are ready for more work to be done.Services: Roof installation, Gutter installation, Roof repair
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I noticed shingles missing after a severe wind storm. Brandon came out the next day to assess the damage. The roof needed to be replaced. Brandon came out with the insurance agent and helped expedite the process! The roof was replaced in … More only 2 days and looks amazing!! The roofing team we’re experienced and I will be calling Artisan Building again for my bathroom remodel.
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We had our deck remodeled by Artisan. The owner, Brandon was very knowledgeable and was easy to communicate with, as was the Project Manager, Fred.To be fair we did have some issues during this project. However, the customer service was … More excellent. They showed that customer satisfaction is a priority. Brandon and Fred made it clear that long term customer retention was important to them.Most of the issues were "attention to detail" type things. As these issues were brought to Brandon/Fred's attention they were corrected.Overall our new deck looks great and we are happy with it.
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I recently contracted with Artisan to repair and replace exterior wood rot throughout the entire exterior of my home. Arguably a very tedious and subjective scope of work. Brandon and I did our best to align on a contract and scope of work … More but there were several bumps throughout the job. He proved to be a true professional and exceeded expectations by the end of the project. I honestly could not think of a company I would trust more than one that Brandon is running and operating. At the end of the day, he honored his word and commitment and was truly fair. These are qualities that are very hard to come by with other contractors.
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I hired Artisan Building and Remodeling for my roof. We had recently had a large wind and rain storm that revealed we had a leak in the roof. I had gotten three quotes and of those three Brandon the owner of Artisan was the only one who … More got on the roof to actually take a good look at it. He recorded and explained what he saw while recording and showed it to me after. I hired his company and they had it done in a little over a day once the project started. The crew of about 5 guys did a great job and cleaned up well afterwards. I had no issues with the entire process. The do alot of other home improvements and I look forward to working with them again.
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Our home was severely damaged by a falling tree during a windstorm. After looking at several contractors, Artisan evaluated the damage and quickly reinforced the structure to prevent further damage. Brandon and his team did a thorough initial … More evaluation and formulated a plan. This included detailed actions and estimates while working directly with our insurer. This was a significant repair. The tree had penetrated the roof and cathedral ceiling into a family room, and structurally compromised an exterior wall. Two sky lights and a double casement window were involved. Siding, a paver walkway, and more needed repair.Fred Tharin - the project manager - kept us informed of progress and expectations. At every step along the way, the Artisan team remained concerned that as homeowners, the repairs met our expectations. At project completion, we are happy to have selected Artisan to perform this complex project. We are happy with the results.Artisan worked directly with our insurer, eliminating the need to translate and negotiate through this process.I highly recommend Artisan Building & Remodeling LLC.
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We had a leak in our sun room. It required replacing approximately 300sqft section of our roof. These guys areTotal professionals. Customer service was excellent. They had the job done and totally cleaned in a couple of hours. We will be … More calling them to install new gutters as soon as possible. Highly recommend.
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Artisan Building & Remodeling was an excellent choice for replacing my wind-damaged shingles. Of the various roofing companies that came out to give estimates, Brandon was the only one who insisted I let him speak to my insurance company … More on my behalf. He was even present when the insurance inspector came out to look at my roof. I feel I would not have succeeded on my own in negotiating anything with my insurance company. The roofing crew was very efficient in their work. Everyone on the team had a job to do, no time was wasted. Brandon was always thorough with his communications, whether it be by phone, email or text. He was always prompt – more prompt than the insurance inspector. I’m very satisfied with and highly recommend Artisan Building & Remodeling!
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We had a big job remodeling our house from top to bottom, including a wraparound deck. Brandon and his crew worked hard and finished the job in a timely manner. A job this large always has its hiccups, but Brandon was responsive to our … More feedback, and we are very happy with the results. We recommend Artisan Building & Remodeling for any job, big or small.
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Hire A Team of Roofing Experts
You Can Trust
Artisan Building & Remodeling LLC is committed to your professional-grade roofing project, whether it be commercial or residential. No matter how big or small, we promise an amazing job with the finest products that will leave you with a roof sturdy and stylish enough to take on any weather, at a price that fits your budget.
Come and get your free estimate and see how every detail is dominated.